Terms of Sale
CONTACTS: |
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Customer service |
Tel. +39 0541 785748 |
Product information |
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ONLINE SHOPPING: |
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Prices and currency |
Orders are invoiced in Euros and reflect the prices in Euros published on our website. The amount that will be charged to your credit card may vary as it is based on floating exchange rates and bank charges. SHOPHAPPINESS.COM invites customers to contact their banking institution to request detailed information on exchange rates and bank fees related to their transaction. |
Methods of payment |
Credit card: At the time of purchase, Customers enter their credit card details in a secure electronic banking system. Payments can be made via Visa, Mastercard, and American Express. Mark: By choosing the "Cash on Delivery" payment method (Payment to the courier upon delivery), the customer will have to carry out the same procedure as for normal payments by Credit Card, making sure to tick the "Cash on Delivery" option from the possible payment methods on SHOPHAPPINESS.COM at checkout. |
Order status and billing |
Customers can receive information on the status of their order by sending an e-mail to the address online@shophappiness.com In the e-mail it is necessary to indicate the name and surname with which the order was placed and the order number. To request the issuance of the invoice relating to your order it is necessary to write an e-mail to online@shophappiness.com within 8 hours from the conclusion of the order. Once the order is shipped, it is no longer possible to request an invoice. |
Order changes |
We would like to remind our customers that once confirmed and processed, orders for items already available cannot be changed. Orders placed separately will be shipped separately. |
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SHIPMENTS: |
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Date of shipment |
Orders are shipped from SHOPHAPPINESS.COM based in Rimini, from Monday to Friday from 9:00 to 16:00. Orders placed over the weekend will be processed starting from the following Monday morning. For available items, shipping will be immediate. |
Shipping methods and traceability |
Orders placed on the Italian national territory will be shipped and managed by the BRT courier, for all other countries another courier may also be used based on availability at the time of processing the order. The "Free Shipping" promotion for orders over the amount established by the promotion active at the time of purchase will be valid only for orders with shipment in the Italian national territory. Shipping rates for other countries can be consulted at the link: https://shophappiness.com/pages/international-shipping Orders will be traceable on the courier's website using the shipping code automatically generated the day after taking charge of the order, which can be requested at the email address online@shophappiness.com in case of non-receipt of automatic sending by email by the forwarder. |
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SITE REGULATION: |
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Articles and images online |
SHOPHAPPINESS.COM declines all responsibility for the possibility that, due to a particular configuration of the computer used by the Customer or its malfunction, the colors of the products displayed on the site may be slightly different from the original ones. The images contained on the SHOPHAPPINESS.COM website are the property of ShopHappiness.com. Any use of these images, not authorized by a written consent from ShopHappiness.com, will be prosecuted by law. It is possible that the designers decide to make changes to the garments in the production phase or even decide not to produce them. In the event that the item is not produced or that there are discrepancies between the garments represented in the images on the site at the time the customer places the order and the actual garment sent, SHOPHAPPINESS.COM will contact the customer to obtain express approve the changes and proceed with shipment or cancel the order and provide a refund. |
Availability of items |
The assortment on SHOPHAPPINESS.COM reflects the exact availability of each item by size and color. The website is in fact connected to all the warehouses belonging to ShopHappiness.com. Once the order request has been received, the Orders department of SHOPHAPPINESS.COM reserves the right to reconfirm the availability of the items purchased, the validity of the transaction by credit card and to verify the details of the previous transactions made by the Customer on SHOPHAPPINESS. COM. In the event that the items ordered are not available, or if for some reason the order cannot be processed as requested by the Customer, the SHOPHAPPINESS.COM Orders office will promptly notify the Customer. |
Legal terms |
This notice contains the legal terms and conditions governing the SHOPHAPPINESS.COM site. By accessing the SHOPHAPPINESS.COM website, users undertake to accept and agree to comply with all the conditions contained in this declaration. SHOPHAPPINESS.COM reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the SHOPHAPPINESS.COM website. Access to the site and related services is intended for personal use only. Viewing the SHOPHAPPINESS.COM website provides customers with information on the products offered together with the possibility of purchasing them. |
Property - Copyright & Trademark |
SHOPHAPPINESS.COM and all of its content is the property of ShopHappiness.com. The material contained in the website is protected by copyright. Any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, is strictly prohibited without the express written consent provided by ShopHappiness.com. ShopHappiness.com prohibits the use of the content or trademarks present on the site for any other purpose and purpose other than those mentioned above |
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COMMERCIAL POLICY: |
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Order fulfillment |
ShopHappiness.com reserves the right to refuse an order in the event that the credit institution is unable to receive a verification from the Customer's bank. ShopHappiness.com reserves the right to refuse orders or to refuse the provision of services to anyone at any time. |
End customer |
ShopHappiness.com has created and published the SHOPHAPPINESS.COM website with the aim of offering a service reserved exclusively for its Customers. The products for sale on the SHOPHAPPINESS.COM website are intended for the Final Consumer. By Final Consumer, ShopHappiness.com means a natural person who acts for purposes unrelated to his business or professional activity. ShopHappiness.com therefore invites users who are not attributable to the category of Final Consumers to refrain from both trying to establish business relationships with ShopHappiness.com, and from sending purchase orders for goods for sale through third parties. In consideration of the commercial policy described above, ShopHappiness.com reserves the right not to process orders for goods whose use is not intended for the Final Consumer or orders that do not comply with the commercial policies described above. |
Customer requirements |
To place orders on SHOPHAPPINESS.COM customers must: - Be the final customer as defined in the SHOPHAPPINESS.COM Commercial Policy. - Be at least 18 years old. - Possess the necessary requirements to be able to enter into legally binding contracts. - Have a valid email address - Have a valid credit card for payment: Visa, MasterCard, American Express or a bank account. |
Liability disclaimer |
ShopHappiness.com publishes information on its site in order to provide a service to its customers, however it declines all responsibility for the possibility of any technical or factual inaccuracies and / or typographical errors for which it is expected, following a report, immediate correction. ShopHappiness.com also reserves the right to make corrections and changes to the site whenever it deems it necessary without giving prior notice. ShopHappiness.com does not offer any guarantee on the compliance of the information published on its site with the laws established by the jurisdiction of the Customer's country of residence. ShopHappiness.com disclaims any responsibility for any problems, damages or risks that the user may encounter while using the site. ShopHappiness.com guarantees that its SHOPHAPPINESS.COM site is protected according to international standards for the Internet. If used correctly, the User is protected from the risk of viruses. ShopHappiness.com declines all responsibility for any malfunctions related to the deactivation of cookies in the user's browser. ShopHappiness.com reserves the right to amend / review the terms and conditions contained in this legal notice, by updating it, whenever it deems it appropriate, without any obligation to give notice. The user is required to comply with the terms contained in this legal notice, periodically checking for updates, changes and corrections. |
Italian law |
The SHOPHAPPINESS.COM website, adhering to Italian legislation, declares: "Users who access this site declare that they accept that all matters relating to the use of the SHOPHAPPINESS.COM website are governed by the current legislation of the Italian State. ShopHappiness.com does not guarantee in any way that the content of the site complies with the regulations. regulations in force in other countries. Access to the SHOPHAPPINESS.COM site from places where its contents are considered illegal is expressly prohibited. Users who decide to access the site from such countries are fully aware of the legal consequences and sanctions in which risk incurring and will be solely responsible for compliance with local laws. " |
Privacy |
ShopHappiness.com - with registered office in Via Crimea 7A - 47921 Rimini creator and promoter of the activities available on the SHOPHAPPINESS.COM website, reserves the right to use personal data, provided voluntarily by Users, in compliance with current regulations (articles 13 and ss. Legislative Decree 196/2003).
Users are therefore invited to periodically visit this section to update themselves on changes related to changes in current legislation. ShopHappiness.com guarantees users that the processing of personal data will be reserved for uses strictly connected and correlated to the provision of its services, to the facilitation of site management and order fulfillment. The data voluntarily provided by Users will in no case be communicated or disclosed to third parties. In case of payment by credit card, the fundamental information for the execution of the transaction (credit / debit card number, expiration date, security code) will be sent to the body responsible for the treatment or possibly to companies responsible for the control. fraud, using an encrypted protocol, without third parties having access to it in any way. However, this information will never be viewed or stored by the Seller (ShopHappiness.com). ShopHappiness.com adopts adequate security measures in order to minimize the risks of destruction or loss of data, unauthorized access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy. However ShopHappiness.com cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site are able to limit or exclude any risk of unauthorized access or loss of data by devices belonging to the user. For this reason, we suggest site users to make sure that their computer is equipped with adequate software for the protection of data transmission over the network (for example updated antivirus) and that their Internet provider has adopted suitable measures for the security of transmission. of data on the network. ShopHappiness.com informs that Users can exercise the rights referred to in Article 7 of Legislative Decree 196/2003, reported below in its essential part. Users have the right to request the following information from ShopHappiness.com:
The request for the information listed above can be renewed with a minimum interval of 90 days, except for those cases where there is just cause: cancellation or modification of such data due to violation of the law; cancellation of those data that cannot be used for the reasons for which they were collected. |